Call Center Solutions has built its reputation on being an independent vendor neutral consulting firm that brings to our clients nearly 50 years of experience from front line management, training to technology deployment.
We can assist you in all areas of your center operations and training. We have the training and call/contact center management experience to help you achieve your goals.
Dayne Petersen, President of Call Center Solutions
Dayne has more than 20 years of experience working in call/contact centers. Her career has been characterized by practical experience in delivering results. (More)
Greg VanZandt, Director with Call Center Solutions
Greg has extensive experience training, managing and leading consumer contact centers. Greg held senior management and director level customer service positions with leading consumer goods companies. (More)
Dave Reiss, Vice President of Call Center Solutions
Dave has been a senior leader involved in all aspects of the contact center industry --from multi-site international operations to the marketing of contact center services and technology development. (More)
Adam Cincoski, Senior Consultant, Workforce Management
Adam Cincoski has an extensive background in optimizing contact centers operations for over 15 years. (More) |
